Pullman Big Step Base - ALL
Pullman Big Step Base - ALL

Pullman Big Step Base

Sale price
$164.95
Regular price
$173
You save
$8.05 (5%)
Tax included. Shipping calculated at checkout.

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Description

The Big Step tamper base was a result of the desire for a base with the highest possible tolerance in size for VST baskets. It's called the Big Step because the design of the larger diameter "stepped edge" measures at 58.60mm (-0.02). What this does is to enable a maximum surface area of extraction, including the very edge of coffee grind that sometimes can be pinched when using such a large (or incorrectly) sized base.

This base is manufactured in Australia from a super hardened (minimum 40 Rockwell standard) 630 grade stainless steel. For Pullman's fans, the Big Step retains the solid feeling of a regular barista base, and is designed with those in mind who perform a standard tamping technique (including the "puck polish" final step). The sharpened bottom of the Big Step allows perfect coverage of the inside of the VST baskets, which also prohibits air pockets at the very bottom of the baskets once the coffee is packed in. There is also less room for error by the barista as the base will not go into the basket unless a perfect level tamp is applied.

Di Pacci — USA

Frequently Asked Questions

How long is the warranty on a coffee machine?

All Di Pacci products include a warranty on non-consumable parts. New machines carry 12–24 months, and used or pre-owned machines carry 3 months. Our skilled technicians are available for after-sales support throughout your warranty and beyond.

What is the shipping policy?

We ship US-wide via air freight, with a tracking number provided on every order. Shipping is calculated at checkout. If you'd like a delivery estimate before you buy, contact our team on +1 (646) 774-0590 or see our shipping policy.

Do I have to pay tariffs or customs duties?

No. All tariffs and customs duties are included in the price and covered by Di Pacci Coffee Company. There are no extra steps for you and no surprise fees on delivery — the price you see is the price you pay.

Are used machines tested before sale?

Yes. Every pre-owned, ex-demo, and ex-training-room machine is inspected and fully serviced by our qualified technicians before it ships — many go through a detailed multi-point safety check. They're cleaned, tested, and ready to work on arrival, so you get proven performance at a fraction of new-machine cost.

What is your returns policy?

We offer a 14-day return policy — you have 14 days after receiving your item to request a return. The item must be unused, in its original packaging, with proof of purchase, and a 30% restocking fee applies. Contact us first to start a return (items sent back without authorization can't be accepted). Sale items and gift cards are non-returnable. See our full return policy or email support@dipacciusa.com.

Do you provide after-sales support?

Yes. Our skilled technicians provide after-sales support to all customers. If you have a question about setup, servicing, or your machine after purchase, reach out any time at support@dipacciusa.com or +1 (646) 774-0590.

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