Thermoplan Black&White4 neo CTM Automatic Coffee Machine
Thermoplan Black&White4 neo CTM Automatic Coffee Machine

Thermoplan Black&White4 neo CTM Automatic Coffee Machine

Price
$16,786
Tax included. Shipping calculated at checkout.

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Description

The Thermoplan Black&White4 neo CTM is an advanced automatic coffee machine designed for efficiency and high quality coffee. With its advanced technology and precise temperature control, this machine produces consistent and delicious coffee every time. Perfect for busy cafes or offices, the Black&White4 neo CTM will elevate your coffee experience.

Benefits at a glance 
• Swiss quality
• Highest milk foam quality in its category – hot and cold
• Intuitive operation
• Ideal for self-service
• High-end coffee machine with innovative features
• Premium coffee quality cup after cup
• Energy-efficient heating technology
• Maintenance intervals: 40,000 brewing cycles or 3 years (coffee side) or 20,000 withdrawals (milk side)
• Largest user interface (10 inch) in its class
• Easy maintenance
• Timelessly modern design
• Resource-saving operation
• ThermoplanConnect telemetry system with Touchless (contactless ordering)
• Interface for payment connection available as standard

Additional options
• Individual lacquering in RAL and 6 premium colours
• 1 or 2 coffee grinders
• Optional fixed water and wastewater connection, external wastewater tank
• Cup detection and other sensors available for all containers
• Lockable containers (bean container, water tank, grounds drawer, service door)
• Water tank operation
• Grounds chute
• External hot water outlet


Features
  • Dimensions (W x D x H) 565 x 580 x 505 mm
  • Weight 42 kg
  • Height coffee outlet 172 mm (fix) and 85 mm (fold-out cup table)
  • Bean hopper 1.3 kg (1 grinder) or 750 g each (2 grinders)
  • Water tank 4 litre
  • Power connection 220-240 volt | 50-60 hz | 2000-2350 w
  • Water connection 3/8", pressure 2-4 bar / no chlorine, TDS 70-200 ppm,
  • hardness 5-8° dH (8-14° fH), pH 6.8-7.4,
  • alkalinity < 100 ppm, iron < 0.25 ppm

Capacity per hour 120 espressos
80 coffees
80 cappuccinos
100 teas
Amount depends on cup size and machine setting
Bean hopper
 750 g / 1200 g (one grinder)
Water tank
 4 litres
Refrigerator
3 litres
Electrical connection
220-240 VAC / 50-60 Hz
2000-2350 W
Dimensions
565 x 580 x 505 (555) mm (W/D/H)
Weight
42 kg

 

Placement
The coffee machine is installed and operated on horizontal, level, and fireproof surfaces. The device must have a safety distance of at
least 50 mm on all sides. There must be a minimum height clearance of at least 350 mm. The distance of the machine and the drain
should be no more than 1 meter. The drain line must not sag, there must be no counter pressure in the water drain line and the end of
the line must not be submerged in water.

Download Data Sheet

Download Specification

Di Pacci — USA

Frequently Asked Questions

How long is the warranty on a coffee machine?

All Di Pacci products include a warranty on non-consumable parts. New machines carry 12–24 months, and used or pre-owned machines carry 3 months. Our skilled technicians are available for after-sales support throughout your warranty and beyond.

What is the shipping policy?

We ship US-wide via air freight, with a tracking number provided on every order. Shipping is calculated at checkout. If you'd like a delivery estimate before you buy, contact our team on +1 (646) 774-0590 or see our shipping policy.

Do I have to pay tariffs or customs duties?

No. All tariffs and customs duties are included in the price and covered by Di Pacci Coffee Company. There are no extra steps for you and no surprise fees on delivery — the price you see is the price you pay.

Are used machines tested before sale?

Yes. Every pre-owned, ex-demo, and ex-training-room machine is inspected and fully serviced by our qualified technicians before it ships — many go through a detailed multi-point safety check. They're cleaned, tested, and ready to work on arrival, so you get proven performance at a fraction of new-machine cost.

What is your returns policy?

We offer a 14-day return policy — you have 14 days after receiving your item to request a return. The item must be unused, in its original packaging, with proof of purchase, and a 30% restocking fee applies. Contact us first to start a return (items sent back without authorization can't be accepted). Sale items and gift cards are non-returnable. See our full return policy or email support@dipacciusa.com.

Do you provide after-sales support?

Yes. Our skilled technicians provide after-sales support to all customers. If you have a question about setup, servicing, or your machine after purchase, reach out any time at support@dipacciusa.com or +1 (646) 774-0590.

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