DR COFFEE M12 BIG Automatic Coffee Machine

Price
$4,749
Tax included. Shipping calculated at checkout.
Dr Coffee Maintenance Package:
No

Frequently Bought Together

Description

The M12 BIG is an upgrade to the M12 machine, as it is designed for consistently flawless pours.

The M12 BIG PLUS includes an 8-litre water reservoir, a lateral 10.1" full-colour screen, an auto-pressure pump, a detachable milk system, automatic cleaning without interference, and ceramic grinders with high/low-pressure brewing.

Compatible with IoT and mobile payments, the M12 BIG PLUS combines flawlessly with the professional refrigerator and cup warmer rack to provide you with everything you need in a single system for your organisation, commercial or communal space.

Key Features

  • 100 glasses per day
  • Brewing at different temperatures
  • 500kg of consistent ground outputs from a 16g capacity proprietary brewing system.
  • 9 mill size alternatives
  • 60–70 degrees Celsius foaming temperature
  • 10.1-inch touchscreen colour display
  • IoT and mobile payment capabilities
  • Simple to disassemble and clean
  • System for fully automatic cleansing

Specification

Daily production: 100 cups 8 litre water container Bean Hopper: 1.2kg Display Size: 10.1″ Power Usage: 220-240V – 50/60Hz, 2750 - 3300W Water Tank G3/4' or 8L Connection Maximum Water Pressure: 0.6 MPa Dimensions: 410mm (W) x 500mm(D) x 580mm (H) Weight: 20.5kg

More Information

Di Pacci — USA

Frequently Asked Questions

How long is the warranty on a coffee machine?

All Di Pacci products include a warranty on non-consumable parts. New machines carry 12–24 months, and used or pre-owned machines carry 3 months. Our skilled technicians are available for after-sales support throughout your warranty and beyond.

What is the shipping policy?

We ship US-wide via air freight, with a tracking number provided on every order. Shipping is calculated at checkout. If you'd like a delivery estimate before you buy, contact our team on +1 (646) 774-0590 or see our shipping policy.

Do I have to pay tariffs or customs duties?

No. All tariffs and customs duties are included in the price and covered by Di Pacci Coffee Company. There are no extra steps for you and no surprise fees on delivery — the price you see is the price you pay.

Are used machines tested before sale?

Yes. Every pre-owned, ex-demo, and ex-training-room machine is inspected and fully serviced by our qualified technicians before it ships — many go through a detailed multi-point safety check. They're cleaned, tested, and ready to work on arrival, so you get proven performance at a fraction of new-machine cost.

What is your returns policy?

We offer a 14-day return policy — you have 14 days after receiving your item to request a return. The item must be unused, in its original packaging, with proof of purchase, and a 30% restocking fee applies. Contact us first to start a return (items sent back without authorization can't be accepted). Sale items and gift cards are non-returnable. See our full return policy or email support@dipacciusa.com.

Do you provide after-sales support?

Yes. Our skilled technicians provide after-sales support to all customers. If you have a question about setup, servicing, or your machine after purchase, reach out any time at support@dipacciusa.com or +1 (646) 774-0590.

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